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Are Geek Squad agents spying for the FBI?

Yes, they carry badges and drive black-and-white vehicles. But some Geek Squad agents appear to have taken the “agent” part of their titles a bit too literally.

Best Buy, the consumer-electronics giant that owns the on-call computer-repair service, recently admitted that four employees took money from the FBI after the agency received information from the agents about customers suspected of possessing child pornography. As a result, the Electronic Frontier Foundation in San Francisco is suing the Justice Department to disclose the extent of the FBI’s relationship with Best Buy. Full Article

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  1. 1984

    I have repaired computers. There is not one time that I needed to look at photos that were on the drives. Why are they looking at personal photos if they are not hunting. Should a geek find illegal photos, I wonder how many burn their own copies first.

    • Joe123

      Exactly ^ there is absolutely no reason to go checking photos or documents to repair a PC for any problem.

      • Registry Rage

        What they are doing is the equivalent of an auto mechanic checking the glove box for a gun and under the seats for loose change and other valuables while repairing a car! It’s blatant snooping, clear and simple. They have NO business pilfering about beyond the assigned job description of the problem/repair. Checking “My Documents” is not going to fix that blue screen error!

        Best Buy “geek squad” is just a cover for clandestine operations to uptick CP investigations, prosecutions and convictions.

    • Nicholas Maietta

      I’ve worked in the internet service provider, hosting and computer repair industries virtually all of my adult life. I’ve had only to terminate 1 customer account 5 years as an internet service provider due to extreme attempts to “hide their ip” and repeated attempts to get my company to help them keep changing his IP. I have never had to terminate a hosting account for illegal files or TOS violations. As far as computer repair goes, aside from doing manual data recovery from dead drives, i’ve never had go digging through random files to ensure no corruption happened in the recovery process. Quite frankly, i see absolutely no good reason other than verification of recovered data, to be digging through files belonging to someone who brings their computer in for a repair.

      Also, hard drives nowadays can be put into “Ready Only” mode so files can be accessed without the file system updating the “last accessed” flag in the table of contents. This can be done with a LiveCD or a linux distribution from a USB flash drive. So never rely on the file “last accessed” for accurate information. Also know that turning in your machine over to someone with nefarious intentions could be disastrous, as it is possible to modify the last created, last modified and last accessed attributes in all types of file systems including NTFS and FAT32. One such nearly untraceable tool is BulkFileChanger. Can we say “I’ve been framed”? Because that’s exactly what can and i’m sure has happened to people. But we’ll never know.

      It seems odd to me that the FBI would actually work with corporations to circumvent the warrant process on random people, casting a net far too wide. This seems like a serious privacy invasion on the people. Our government doesn’t do that for terrorist activity, but they will do it for illegal pornographic materials?

  2. Harry

    I am boycotting Best Buy

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